Late Arrivals

Clients are encouraged to arrive 10-15 minutes early. If you will be more than 15 minutes late, we will certainly make an effort to accommodate your needs and provide you with the benefits of your full treatment. However, depending on the spa schedule that day, your reservation may have to be abbreviated or rescheduled due to time management concerns. The full spa price will still apply in this instance. No call no show appointments will be charged the full amount of the scheduled service.

Cancellation Policy

We would greatly appreciate at least 24-hour notice for any cancellation when you have scheduled an appointment. Cancellations made within 24 hours will be charged  50% of the scheduled service fee.  No call no show appointments will be charged the full amount of the scheduled service.